Services Operations Tune-Up
Leave with an operations plan your team can run.
Three working sessions, scheduled when it works for you. ToyBox and your team fix the three operations gaps costing you the most.
- A one-page scorecard and your top three risks
- Three fixes, built with your team and in use
- A 90-day plan with an owner and a date on every item
On the call: 30 minutes with Katoya Palmer, a read on fit and clear next steps. No pitch.
Since 2008 · 10 City of Seattle consultant rosters · 4Culture Network of Support
For nonprofits and small businesses that run on one person's memory.
Executive directors and board chairs who want filing dates, the board calendar and the month-end close written down.
Owners who want the business to run on a plan instead of memory.
Read more: rosters, 4Culture and track record
ToyBox was selected to 10 City of Seattle consultant rosters for 2025 to 2030. They cover communications, outreach, HR (human resources), project management, training and more. Consultant Pool 101 explains how departments hire from a roster.
ToyBox is part of 4Culture's Network of Support. Funded through a 4Culture program? Ask your 4Culture program contact. Network of Support 101
In business since 2008, an LLC since 2021.
Three sessions, one 90-day plan.
- Session 1 · 90 minutes
Find it
ToyBox reviews your results and records, then names your top three risks.
- Session 2 · 2 hours
Fix it
ToyBox and your team build the three quickest fixes together.
- Session 3 · 90 minutes
Hand it off
You get the 90-day plan, every template and one check-in call 30 days later.
Read more: timing and what gets fixed
Slots go in the order calls are booked. The scope is set in writing before any work starts.
Typical nonprofit fixes: a filing calendar, the board's annual calendar and a month-end close checklist. Read the Tune-Up guide.
Not the right fit? ToyBox also offers fractional or interim COO (chief operating officer) support and workshops for boards. See all services.
Not ready to talk? Start with a free check.
No call needed. Your score shows when you finish. Add your email to see the full breakdown.
Operational Health Check
Where should operations improve first? Rate 25 practices across governance, finance, people, programs and technology.
Take the health check About 10 minutesBoard Governance Self-Assessment
Where does your board need to get stronger? 20 questions on structure, roles, oversight, policies and engagement.
Assess your boardBook a call to schedule your Tune-Up.
On the call: 30 minutes with Katoya Palmer, a read on fit and clear next steps. No pitch.
Book a 30-minute discovery callIf it fits, a discovery session sets your session dates. ToyBox is on 10 City of Seattle consultant rosters and has served Washington since 2008.
