She has lived both sides of the systems ToyBox builds.
Katoya Palmer has held a Section 8 housing voucher. She has also been the COO of a $12M organization. That range helps her see risk early.
As COO of a $12M nonprofit with 80+ staff, she rebuilt five core systems at once during a crisis: finance, HR (human resources), IT (information technology), grants and communications. See the $12M nonprofit case study.
“Inclusion is not charity. It is infrastructure.”