Run your organization on systems, not memory.
ToyBox Consulting & Management builds finance reports a board can read, clear roles and written processes. Founder Katoya Palmer was chief operating officer (COO) of a $12M nonprofit.
On the call: 30 minutes with Katoya Palmer, a read on fit and clear next steps. No pitch.
- 4Culture Network of Support
- WA Nonprofit Conference 2026
- Seattle Medium Best of the Best NW 2026
Serving Seattle, King County and Washington since 2008.
Three kinds of organizations, one problem: work that depends on one person.
Nonprofits and boards
For executive directors and board chairs. Clear board roles, finance reports a board can use, and written processes.
Nonprofit workSmall businesses
For owners whose business has outgrown informal habits. Operations, people, events and marketing that run on a plan.
Business workPublic agencies
For city and county teams. Communications, outreach, project management and training, hired from a City of Seattle consultant roster.
Public contractsThree ways to bring ToyBox in.
Operations Tune-Up
Three working sessions, scheduled when it works for you. ToyBox and your team fix the three costliest gaps. You leave with a 90-day plan: an owner and a date for each item.
Available year-round. What the Tune-Up includes
Book a call to see if it fitsFractional or interim COO
Senior operations leadership, part time. Fractional: steady help without a full-time hire. Interim: a leader for an empty seat.
Book a call about COO supportWorkshops for boards and teams
Two 60-minute sessions (Diagnose, then Design & Commit) or a half day in person, built around your team's decisions.
Book a call to plan a workshopA $12M nonprofit, stabilized during a crisis.
A public-safety and health organization lost funder confidence after a financial shock. As COO, Katoya Palmer rebuilt its finance, people, technology, grants and communications systems.
Decide what to fix first, in minutes.
Eight short tools show where you stand. Start with the 2-minute CCC Diagnostic (clarity, culture, credibility). The other seven take 3 to 20 minutes and come with Out the Box, ToyBox's monthly newsletter.
Three steps to a signed scope.
- 01 · Call30 minutes on your problem and whether ToyBox fits.
- 02 · ProposalScope and timeline, in writing, before anyone signs.
- 03 · KickoffOwners, dates and check-ins, set in the first session.
Start with a 30-minute call.
What happens on the call: 30 minutes with Katoya Palmer, a read on fit and clear next steps. No pitch.
Book a 30-minute discovery call20+ years · 10 City of Seattle rosters · Serving Washington since 2008
