At ToyBox Consulting & Management, we help organizations build strategic, inclusive, and sustainable infrastructure. Led by seasoned consultant Katoya Palmer, we specialize in operations, policy, and change management that centers equity and impact.
About TBCM
Rooted in community. Powered by strategy.
Since 2011, ToyBox Consulting & Management has partnered with nonprofits, public agencies, and grassroots leaders to design equitable systems, strengthen teams, and deliver results. Whether you’re launching a new initiative or reimagining your internal operations, we help you build structures that reflect your values.
ToyBox Consulting exists to equip visionary organizations—across nonprofit, for-profit, and public sectors—with the operational strategy, systems, and leadership tools they need to scale sustainably and lead with impact.
Who We Serve
ToyBox Consulting partners with visionary organizations—from growth-stage businesses and large nonprofits to corporate teams, public agencies, and cross-sector coalitions—to deliver equity-centered strategy, operational infrastructure, and transformative leadership development. We specialize in supporting entities that are:
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Scaling programs, teams, or partnerships
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Navigating compliance, funder requirements, or internal change
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Investing in diversity, equity, and long-term sustainability
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Driving mission-aligned innovation or systems modernization
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Navigating growth, compliance, or internal alignment
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Engaged in complex partnerships, cultural transformation, or impact measurement
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Seeking to modernize systems, build sustainable infrastructure, or enhance team capacity
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Committed to diversity, equity, and organizational excellence
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Investing in BIPOC-led work, mission-driven initiatives, or culturally intelligent change
Core Values
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Strategic Equity: We embed inclusion into operations, not just optics
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Efficiency with Integrity: We streamline systems while honoring the people behind them
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Vision + Execution: We bridge ideas to outcomes through evidence-based action
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Cultural Intelligence: We design solutions that reflect the lived realities of diverse stakeholders
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Adaptability: We meet complexity with creativity and precision
Competitive Advantage
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Deep cross-sector experience (nonprofit, government, private)
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Proven leadership in high-stakes operational turnarounds
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Trauma-informed, equity-focused, and culturally responsive approach
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Scalable systems built for diverse workforces and modern challenges
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Ability to work with both executive leaders and frontline teams
Our Services
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🧭 Strategic Planning & Organizational Development
We help mission-driven teams clarify their vision, align goals, and build the systems to get there. Our strategic planning process centers equity, community voice, and long-term sustainability. We support everything from board alignment to growth roadmaps—tailored to your team’s mission, capacity, and culture.
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🏗️ Project & Program Management
From concept to completion, we manage complex initiatives with precision and care. We specialize in high-impact, community-focused projects and programs—handling logistics, stakeholder coordination, and accountability frameworks so you can focus on results. We bring structure, transparency, and adaptability to every stage.
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🧑🏽🤝🧑🏽Change Facilitation and Management
We guide teams through transition with tools that support clarity, buy-in, and impact. Whether you’re shifting culture, leadership, or operations, our facilitation style is inclusive, trauma-informed, and outcomes-driven. We help teams build trust, navigate disruption, and move forward with confidence and alignment.
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📊 Capacity Building
We strengthen the foundation of your organization through training, systems, and strategy that boost internal capacity. Whether you're scaling programs, onboarding new leaders, or refining workflows, we offer tools and guidance that build confidence, clarity, and long-term resilience—rooted in your community’s needs and values.
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🤖 AI Prompt Engineering
We harness the power of AI to streamline workflows, enhance storytelling, and drive innovation. Through custom prompt design and training, we help organizations and creatives integrate AI into communications, research, content generation, and more—making emerging technology accessible, ethical, and effective for everyday use.
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🎨Creative Strategy & Cultural Curation
We support artists, storytellers, and cultural leaders in shaping vision-aligned strategies for creative impact. Whether launching a program, producing an exhibit, or crafting a narrative campaign, we provide strategic guidance that honors your voice, culture, and audience. We help you scale your creative work while staying rooted in purpose.
Additional Capabilities
With over a decade of experience in operations, organizational development, and strategic leadership, ToyBox Consulting & Management helps mission-driven teams build structures that reflect their values. We specialize in aligning people, systems, and purpose across sectors—offering services rooted in equity, creativity, and measurable impact. Our work is built on the belief that sustainable change starts from within.
🧠 Systems Thinking & Process Design
We turn complexity into clarity—mapping workflows, streamlining operations, and designing structures that scale.
📢 Narrative Strategy & Impact Storytelling
We craft compelling narratives that move people and funding—centering community voice and lived experience in every story.
🤝 Cross-Sector Collaboration
We bridge grassroots, government, and institutional partners to align goals, build trust, and create impact across communities.
📊 Data-Informed Decision-Making
We connect data to strategy, using insights to drive programs, secure funding, and show measurable impact.
🏛️ Equity-Centered Policy & Practice
We design policies, programs, and systems that reflect justice—not just perform it. Equity is the structure, not the side dish.
🎨 Creative Leadership
We bring an intuitive, visionary lens to arts, culture, and community spaces—turning ideas into bold, beautiful outcomes.
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