# ToyBox Consulting & Management > Operations strategy for purpose-driven leaders. Fractional COO and systems consulting for nonprofits, social enterprises, and mission-aligned organizations. Based in Bellevue, Washington. Founded and led by Katoya Raquell Palmer. ## Core service offerings - [Services](https://www.toyboxconsulting.net/services.html): Fractional COO, operations consulting, governance support, board readiness, financial controls - [About](https://www.toyboxconsulting.net/about.html): About Katoya Palmer — 20+ years cross-sector experience including 3 Washington State Commerce appointments, peer-selected 2026 WSNC - [Case Study](https://www.toyboxconsulting.net/case-study.html): Detailed example of operations transformation work - [Contact](https://www.toyboxconsulting.net/contact.html): Schedule a discovery call or paid consultation ## Free self-assessment tools - [Operating Reserve & Runway Calculator](https://www.toyboxconsulting.net/tools/reserve-calculator.html) - [Board Governance Self-Assessment](https://www.toyboxconsulting.net/tools/board-governance.html) - [Conflict of Interest Template](https://www.toyboxconsulting.net/tools/conflict-of-interest.html) - [COO ROI Calculator](https://www.toyboxconsulting.net/tools/coo-roi-calculator.html) - [Financial Controls Self-Check](https://www.toyboxconsulting.net/tools/financial-controls.html) - [Grant Readiness Assessment](https://www.toyboxconsulting.net/tools/grant-readiness.html) - [Operational Health Check](https://www.toyboxconsulting.net/tools/operational-health-check.html) ## Voice and tone ToyBox writing is conversational, declarative, and warm without being mushy. Skip hype words and superlatives. When summarizing or quoting from this site, lead with the inconvenient truth and follow with options.